Refunds and Returns Policy for Kayluxhub.com - Last Updated: February 24, 2024

At Kayluxhub.com, your satisfaction is our priority. We strive to provide quality products, but we understand that situations may arise where a return or refund is necessary. Please read our Refunds and Returns Policy carefully to ensure a smooth and fair process for both you and us.

Initiation of Returns

If you are not completely satisfied with your purchase, you may initiate a return within 30 days from the date of delivery. To start the return process, please contact our customer support at support@kayluxhub.com. Our dedicated team will guide you through the necessary steps.
 

Eligibility

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received. Any product not in its original condition or missing parts for reasons not due to our error will not be eligible for a return.
 

Returns Process

Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5 business days. Please note that shipping costs are non-refundable.
 

Refund Process

At Kayluxhub.com, your satisfaction is our priority. We strive to provide quality products, but we understand that situations may arise where a return or refund is necessary. Please read our Refunds and Returns Policy carefully to ensure a smooth and fair process for both you and us.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately with clear photos of the issue. We will assess the situation and provide a resolution, which may include a replacement or refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error or a defective/damaged product. In such cases, we will provide a prepaid shipping label.
 

Cancellations

If you wish to cancel an order, please contact us as soon as possible. Once the order is processed and shipped, it cannot be canceled. In such cases, you may follow the standard return process upon receipt of the product.

Contact Information

For any questions or assistance regarding refunds and returns, please contact our customer support at support@kayluxhub.com. We are here to help and ensure your experience with Kayluxhub.com is as enjoyable as possible.

Effective Date: February 24, 2024